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SHIPPING & RETURNS

SHIPPING POLICY

Shipping Carriers

We ship using the following carriers: USPS, FedEx, and UPS.

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Shipping Rates

Shipping costs are based on the weight and destination of your order. We offer express shipping options and free shipping for orders over $200.

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Shipping Times

  • Standard Shipping: Typically takes 5-10 business days.

  • Express Shipping: Typically takes 2-3 business days.

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Order Tracking

Tracking numbers will be provided in your shipping confirmation email.

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Handling and Processing

  • Ready to Ship Merchandise: Ships in 1-2 business days.

  • Made to Order Products: Ships in 5-10 business days.

  • One of a kind rings that need sizing: Ships in 2-3 business days.

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Damaged or Lost Items

We insure all packages. However, once shipped, purchases are the responsibility of the shipping carriers. Please contact the carrier directly for any claims regarding damaged or lost items.

Thank you for shopping with us! If you have any questions or concerns about our shipping policy, please contact us.

RETURN & EXCHANGE POLICY

We do our best to make sure that our customers are completely satisfied with their jewelry. We will accept exchanges within 30 days of purchase with a receipt for store credit only, no refunds. Store credit will expire one year from the date of the exchange.

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We guarantee the quality and strength of all jewelry. We will repair jewelry made in store within 30 days of the purchase. Please contact us about any piece that needs repair as soon as possible. If you need to send us a piece, you will be responsible for the shipping cost. 

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We are not responsible for damage that occurs to jewelry as a result of natural wear and tear, accidents, or overuse. Though many stones and metals are hearty materials, they are not indestructible and should be treated as such.

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We are not responsible for lost jewelry.

Custom orders and personalized items are final sale and will not be accepted for return or exchange.

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We want our customers to love their new jewelry so if you have any questions or concerns, please let us know.

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